New technology may also complement a specific task – for instance, improvements in AI may provide diagnostic support to doctors and radiologists, enhancing their ability to perform the task.
Automation is technology in substitute mode.
Augmentation is a result of technology working as a complement.
First order thinking suggests that technology-as-substitute (automation) is bad, and that technology-as-complement (augmentation) is good.
However, this reasoning ignores the effects of feedback loops and their compounding effects over time.
https://platforms.substack.com/p/slow-burn-ai-when-augmentation-not