“One of the early evangelical texts of the web, The Cluetrain Manifesto, argued for a more human, customer-centric approach to business by proclaiming that “markets are conversations”. Lurking unstated beneath that hopeful statement was its brutal inverse – cultural conversations turned out to be markets.”
– http://freakytrigger.co.uk/nylpm/2017/03/datapanik-in-the-year-sheero/
(via deathbeard)
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