The ChatBot Ecosystem, on Business Insider
In a new report from BI Intelligence, we explore the growing and disruptive bot landscape by investigating what bots are, how businesses are leveraging them, and where they will have the biggest impact. We outline the burgeoning bot ecosystem by segment, look at companies that offer bot-enabling technology, distribution channels, and some of the key third-party bots already on offer.
The report also forecasts the potential annual savings that businesses could realize if chatbots replace some of their customer service and sales reps.