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Synthetic Customers Earn Their Stripes | Bain & Company

May 19, 2026

https://www.bain.com/insights/synthetic-customers-earn-their-stripes/ more ›
Generative AI’s Potential to Improve Customer Experience

January 2, 2025

In retail, as in other industries, generative AI promises to change the customer experience. Retailers are deploying AI-enhanced tools such as summaries of product reviews, chatbots, and shopping assistants in… more ›

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