Tag: business

• How To Create UX Personas

  August 18, 2019

  A persona is a representation of a type of customer. Personas answer the question, “Who are we designing for?” and they help to align strategy and goals to specific user… more ›

• These are the shady tricks shopping sites use to get your money and info

  August 17, 2019

  Shopping websites have ways of getting you to do what they want, and the sneakiest design and interface tricks they use are known as “dark patterns. https://qz.com/1657890/this-is-how-shopping-sites-trick-you-for-money-and-info/ more ›

• Jeff Bezos and the United States of Amazon

  July 29, 2019

  In 1994, Jeff Bezos founded Amazon, the company that has since made him the richest man in the world. Julia Carrie Wong charts the company’s success and controversies. Plus: Jim… more ›

• Paradigm Shifts

  July 21, 2019

  Identify the paradigm you’re in, examine if and how it is unsustainable, and visualize how the paradigm shift will transpire when that which is unsustainable stops. https://www.linkedin.com/pulse/paradigm-shifts-ray-dalio more ›

• Strategy

  July 20, 2019

  I’ve spent 25 years thinking about what happens when organisations and services meet the internet. Someone doing due dilligence on a company I advise called me on that claim recently,… more ›

• Russell Davies’s strategy advice

  July 20, 2019

  Last year, I met the excellent Russell Davies to ask his advice on how to create a strategy. Russell was the Director of Strategy at the Government Digital Service while… more ›

• Supply chains are undergoing a dramatic transformation

  July 14, 2019

  TOM LINTON, chief procurement and supply-chain officer at Flex, an American contract-manufacturing giant, has his finger on The Pulse. That is the name of his firm’s whizzy command centre in… more ›

• Father Doesn’t Know Best: The Unlikely Rise Of Turkey’s E-Commerce Queen

  July 14, 2019

  On a cold winter morning, Hanzade Dogan-Boyner rushes into her office on the fourth floor of the Trump Towers in Istanbul, overlooking the historic city’s skyline. https://www.forbes.com/sites/nathanvardi/2019/07/11/father-doesnt-know-best-the-unlikely-rise-of-turkeys-e-commerce-queen/ more ›

• Readers, Families, Users and Mobs

  July 8, 2019

  Theo Wangemann (center), phonograph recording in Edison Laboratory Music Room, circa May 1905. NPS image 29-430-003. (Credit: National Park Service) Who do I think you are? When I sit down… more ›

• The Man Who’s Going to Save Your Neighborhood Grocery Store

  July 8, 2019

  In 2014, Rich Niemann, president and CEO of the Midwestern grocery company Niemann Foods, made the most important phone call of his career. He dialed the Los Angeles office of… more ›