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COVID-19: 5 new human truths that experiences need to address

COVID-19 is the biggest global event—and challenge—of our lifetimes. As such, it is changing human attitudes and behaviors today and forcing organizations to respond. However, the need to respond won’t end when the virus’s immediate threat eventually recedes. Imagine it’s September.

https://www.accenture.com/gb-en/about/company/coronavirus-human-experience